Salon Policies

Please Note: all services are subject to change based off the length, density, and difficulty of the desired end result.

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• A 48 hour notice is required to cancel, reschedule or modify your appointment. Any cancellations/reschedules done after 48 hours prior to service will result in a charge of 50% of the scheduled service.

• Any modifications requested after 48 hours prior to service will still be charged the price of the originally booked service.

• Any cancellation within 24 hours or no show to an appointment will be charged 50% of the amount of the original booked appointments

• All no show appointments will be blocked from booking in the future. No exceptions.

• All services are a la carte, meaning chemical and conditioning services do not include blowout/styled finishes.

• Please disclose if length, density or texture may require extra time to complete service.

• Please do not bring companions or children to a service if they are not receiving a service. Any additional guest that arrives without an appointment will be asked to wait outside of studio, or your service will be rescheduled for a later date and be subject to our late cancel charge. NO EXCEPTIONS!

• All services are non-refundable. We do not issue refunds for services rendered. If you have a concern with your final look, please contact us within 14 days of your original service appointment. We are happy to review your service and determine whether an adjustment is appropriate. Complimentary adjustments are limited to the original service and agreed-upon look. Requests to change the original plan, color, cut, or desired result may be considered a new service and may result in additional charges. Adjustment requests made more than 14 days after the original appointment will be considered a new service and charged accordingly.